Terms of Use

1. Operator, the contract and acceptance

CarLazer is the brand name of the vehicle classifieds platform published at https://carlazer.com and related subdomains of carlazer.com (the “Platform”). The Platform is operated by the natural or legal person that makes that website available (the “Operator”, “we”, “us”). These Terms, together with the Privacy Notice and any additional rules we display when you use a specific feature, are the entire contract for use of the Platform.

Legal notices, claims and data-protection requests must be sent to [email protected]. We may identify the Operator more specifically on this page or in a statutory imprint if and when a company registration, VAT number or registered office is published. Until then, service of process and correspondence to that email, or to any registered office later published on the Platform, is valid notice to the Operator.

You accept these Terms by creating an account, publishing or editing a listing, contacting a seller through the Platform, or otherwise using the Platform after these Terms are displayed. If you use the Platform for a dealership, you bind that dealership and represent that you are authorised to do so.

2. The service — a classifieds venue, not a party to sales

CarLazer is an online classifieds venue for cars, motorcycles and commercial vehicles. Private individuals and professional dealers may publish listings. Buyers browse and contact sellers directly. We do not sell vehicles, do not take possession of vehicles, do not process the purchase price, do not take a commission on a concluded sale, and are not a party, broker, agent, auctioneer, escrow agent, insurer, financier or importer in any transaction between users.

Any contract of sale, deposit, trade-in, warranty, delivery, registration, tax, VAT, customs or after-sales obligation arises solely between the buyer and the seller. We do not authenticate title, mileage, condition, accident history, VAT deductibility, recall status or the seller's identity beyond the limited checks we may choose to perform for Platform integrity. You must inspect the vehicle and complete your own legal, technical and financial due diligence before paying or committing.

Private listings and dealer storefronts are currently free. There are no paid rankings, featured placements or boosted ads. We may introduce paid features later. Those features will only apply if we state the price and you accept them. Until then, no user may buy visibility.

3. Eligibility, accounts and security

You must be at least 18 years old and have full legal capacity. You must provide accurate registration data and keep it current. One person may hold one member account. A dealership is a separate organisation on the Platform, not a separate login type. You are responsible for every action taken with your credentials or by members you invite to a dealership.

• Keep your password confidential. Notify us at once at the contact email if you suspect unauthorised access.
• Do not share an account. Do not create accounts for another person without authority. Do not impersonate a dealer, brand, authority or private seller.
• We may refuse, suspend or delete an account, listing or organisation where we reasonably believe these Terms, the law, or the safety of users is at risk. We are not obliged to give reasons where doing so would compromise an investigation or legal duty.

4. Listings, accuracy and prohibited content

You are solely responsible for listings, images, descriptions, prices, equipment, history, documents and any other content you submit (“Content”). Content must be true, not misleading, and must describe a vehicle that you are legally entitled to offer for sale. You must update or unpublish a listing as soon as the vehicle is sold, withdrawn, or the facts change.

Without limitation, you must not publish Content that:

• is false, stolen, encumbered without disclosure, or offered without authority;
• conceals accident damage, clocked mileage, write-off status, outstanding finance, or a reconstructed or cloned identity;
• infringes intellectual-property, personality, privacy or trade-secret rights;
• is defamatory, hateful, threatening, obscene, or otherwise unlawful in Belgium or in the country where the vehicle is offered;
• is spam, malware, scraping bait, or designed to manipulate search, ranking or reviews;
• advertises services unrelated to a genuine vehicle for sale, or redirects buyers off-platform to evade these Terms;
• includes another person's personal data, payment-card data, or a publicly visible VIN, chassis number or registration plate where that is not required for a lawful listing field.

We may refuse, edit, delist, geo-block or permanently remove Content without liability, including after publication. Removal from the Platform does not erase your responsibility for Content already communicated to other users.

5. Vehicle identification, VIN and documents

A VIN or chassis number may be collected for verification, fraud prevention, import review or support. It is never displayed on public pages. You must not place a VIN, full chassis number or equivalent identifier in a public description, image, filename or message that is shown to visitors. We may strip, hide or reject such Content.

Links to Car-Pass, CarVertical or other third-party reports, and copies of inspection or maintenance documents, are provided by the seller. We do not issue, verify or update those reports. Their operators' terms apply. A missing, expired or inconsistent report is a risk you accept as between buyer and seller.

6. Professional dealers and team members

If you create or administer a dealership, you warrant that the dealership is lawfully established, that the legal name, address, country, phone and VAT number are correct, and that you will keep the public storefront accurate. You remain responsible for consumer-information, pre-contractual and after-sales duties that apply to professional sellers in the buyer's or the dealership's country. The Platform does not discharge those duties.

• Admin members may change the storefront, invite and remove members, and bind the dealership. You must revoke access when a person leaves.
• Imported listings (including from other marketplaces) remain your Content. You must review them before publishing. Import errors, incomplete translations or mismatched images do not shift liability to us.
• A dealership cannot be converted back to a private account. Closing or making a dealership dormant does not delete invoices or records we must keep.

7. Buyers, contact and messages

Contact tools (call, message, share) are provided to facilitate a direct relationship with the seller. Do not send unlawful, abusive or marketing content. Do not harvest contact details. A message you send may be stored and shown to the seller and, where needed, reviewed by us for abuse, fraud or legal compliance.

Favourites, search filters and shared calculator URLs are conveniences only. They do not reserve a vehicle or create a preference right. Listings can change or disappear at any time.

8. Ranking, visibility and communications

Search results and category pages are ordered according to the filters and sort you choose and our relevance and recency rules. We do not sell position. We may still promote safety notices, our own tools, or legally required information. We may send transactional email (verification, password reset, invitations, important service notices). Marketing email, if any, requires a lawful basis and an unsubscribe.

9. Fees, billing and taxes

Private listings and dealer storefronts are free at the date of these Terms. If we introduce charges (for example extra listings, dealer options or other services), we will state the price, VAT treatment and billing identity before you are bound. Invoices, if issued, may snapshot the legal name, address and VAT number you gave us. You are responsible for your own taxes. Platform fees, if any, are exclusive of taxes unless stated otherwise.

10. Intellectual property and licence to CarLazer

The Platform, including software, design, databases, catalogues of makes, models and equipment, trademarks and CarLazer branding, is owned by the Operator or its licensors. You receive a limited, revocable, non-exclusive, non-transferable right to use the Platform for its intended classifieds purpose. You must not copy, scrape, crawl, mine, reverse engineer, frame, or build a competing database from the Platform, except as allowed by mandatory law or by our robots.txt for bona fide public search engines.

You retain ownership of your Content. You grant the Operator a worldwide, royalty-free, transferable, sublicensable licence to host, store, reproduce, adapt (including resize and transcode images), translate, index, display, and communicate that Content on the Platform and in search-engine results, social previews and technical caches, for as long as needed to operate, secure, improve and evidence the service. The licence continues for a reasonable period after deletion for backups, legal holds, dispute handling and cached copies we do not control.

You warrant that you have all rights needed to grant that licence and that the Content does not infringe third-party rights.

11. Automated translations and third-party tools

Listing descriptions may be translated automatically into English, French and Dutch by a language model. The seller's original wording is authoritative for the language in which it was written. Translations may be incomplete, delayed, unidiomatic or wrong. They are provided as a convenience, not as a certified translation or a representation by us. Do not rely on a translation for legal, technical or pricing decisions.

Maps, payment providers, email, object storage, bot protection, analytics or AI vendors we use are third parties. Their outages or errors are outside our reasonable control. Links to third-party sites (including Car-Pass, maps and seller websites) are provided for convenience; we are not responsible for their content or practices.

12. Planning tools (tax calculator and buying guide)

The tax calculator and buying guide are general information and planning aids. They are not tax advice, legal advice, an official assessment, or a quote from any tax authority. Formulas, rates and explanations can lag behind legislative change. Regional exceptions, family reductions, malus, exemptions, utility-class edge cases and your personal situation may be omitted. You must verify every figure with the competent authority or a qualified adviser before buying, importing or registering a vehicle.

A “not estimated” result means we decline to output a number, not that the tax is zero. You use these tools at your own risk.

13. Notice of illegal content, moderation and hosting status

For user Content we act as a hosting service and, where applicable, an online platform under Regulation (EU) 2022/2065 (Digital Services Act) and Belgian law implementing the e-Commerce rules. We have no general obligation to monitor Content or to actively seek facts or circumstances indicating illegal activity.

If you consider Content illegal or in breach of these Terms, notify [email protected] with a precise URL, a description of the Content, the reasons it is illegal or non-compliant, and your name and contact details (unless the law allows anonymity). We may request more information. We will act expeditiously where we obtain actual knowledge of illegal Content. A good-faith notice does not make us the publisher of the Content or a party to the underlying dispute.

We may cooperate with competent authorities and courts, preserve evidence, and restrict repeat infringers. We may restore Content if a notice is incomplete, abusive or unfounded.

14. Suspension, termination and surviving duties

You may stop using the Platform at any time and may ask us to close your account. We may suspend or terminate access immediately if you breach these Terms, if required by law, or if we discontinue the Platform. We may also discontinue or modify any feature. We have no obligation to maintain unpublished drafts, favourites or messages after closure, except where the law requires retention.

Sections that by nature should survive (including intellectual property, disclaimers, liability, indemnity, notices, and governing law) remain in force after termination.

15. Disclaimers, liability and indemnity

The Platform is provided “as is” and “as available”. To the fullest extent permitted by Belgian and EU law, we disclaim all warranties, whether express, implied or statutory, including merchantability, fitness for a particular purpose, quiet enjoyment, non-infringement, and uninterrupted or error-free operation. We do not warrant that listings are genuine, that a seller will respond, or that a transaction will complete.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or bodily injury caused by negligence, or any liability that cannot be limited under mandatory law. Mandatory consumer rights remain intact.

Subject to the previous paragraph, we are not liable for: (a) the vehicle, the seller, the buyer, or the contract between them; (b) indirect, incidental, special, consequential or punitive loss, lost profits, lost data, or loss of chance; (c) unavailability, delay, or data loss; (d) third-party sites, payments or reports; (e) tax, registration or import outcomes; (f) automated translations. If we are nevertheless liable to a professional user or a user acting for a business, our aggregate liability arising out of the Platform is limited to the greater of (i) the fees you paid us for the Platform in the twelve months before the claim and (ii) one hundred euros (EUR 100).

You will indemnify and hold the Operator, its officers, contractors and partners harmless against claims, losses, fines and costs (including reasonable legal fees) arising out of your Content, your listings, your dealership, your breach of these Terms or the law, or your transaction with another user, except to the extent caused by our wilful misconduct or mandatory liability.

16. Governing law, disputes, changes and contact

These Terms are governed by Belgian law, excluding conflict-of-law rules that would designate another law. The United Nations Convention on Contracts for the International Sale of Goods does not apply to the relationship between you and the Operator (and we are not the seller of any vehicle).

If you are a consumer habitually resident in the EEA or the United Kingdom, you also keep any mandatory protections of your country of residence and you may bring proceedings in the courts of that country. Otherwise, and for all professional users, the courts of Brussels, Belgium have exclusive jurisdiction. Consumers may also use the European Commission's online dispute-resolution platform; we are not obliged to use a specific alternative-dispute body unless the law requires it.

We may amend these Terms. The new version applies from the moment it is published on the Platform, or on a later date we state. For a material change we will use reasonable efforts to notify account holders by email or by a notice on the Platform. Continued use after the effective date is acceptance. If you do not agree, stop using the Platform and close your account.

If a provision is held invalid, the remainder stays in force. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. Contact: [email protected].